Last Updated: April 28, 2025
At FlyNextEscape, we understand that travel plans can change. Our cancellation policy is designed to be fair and transparent, providing you with flexibility while protecting our ability to serve all our customers effectively.
Please note that our cancellation policies comply with the guidelines set by the Ministry of Tourism, Government of India, and the Directorate General of Civil Aviation (DGCA) where applicable.
Important Notice:
Due to high demand, cancellations for bookings during major Indian festivals and holidays (Diwali, Holi, Christmas, New Year, etc.) may have stricter policies and higher cancellation fees.
More than 72 hours before departure
Cancellation fee: ₹1,500 per passenger or airline fee, whichever is higher
48-72 hours before departure
Cancellation fee: ₹2,500 per passenger or airline fee, whichever is higher
24-48 hours before departure
Cancellation fee: ₹3,500 per passenger or airline fee, whichever is higher
Less than 24 hours
Non-refundable in most cases
Additional Information:
More than 14 days before departure
Cancellation fee: ₹5,000 per passenger or airline fee, whichever is higher
7-14 days before departure
Cancellation fee: ₹7,500 per passenger or airline fee, whichever is higher
3-7 days before departure
Cancellation fee: ₹10,000 per passenger or airline fee, whichever is higher
Less than 3 days
Non-refundable in most cases
Flight Categories & Policies:
Gulf/Middle East Routes
Higher fees may apply during Hajj/Umrah seasons
Europe/USA/Canada Routes
Subject to specific airline policies and visa requirements
Southeast Asia Routes
More flexible cancellation for Thailand, Singapore & Malaysia
Australia/New Zealand Routes
Stricter cancellation policies generally apply
More than 7 days before check-in
Full refund minus processing fee
3-7 days before check-in
75% refund
1-3 days before check-in
50% refund
Less than 24 hours
Non-refundable
Note: Some hotels may have their own cancellation policies that differ from our standard policy. These will be clearly communicated during booking.
Our package tours represent carefully curated travel experiences with multiple components. Cancellation policies for packages are more structured due to commitments with various service providers.
More than 30 days before departure
90% refund of package cost
Only service fee and booking charges are non-refundable
15-30 days before departure
75% refund of package cost
For premium destinations, additional charges may apply
7-14 days before departure
50% refund of package cost
Airfare component may be non-refundable at this stage
Less than 7 days
Non-refundable
Only applicable government taxes may be refunded
Partial Cancellations
For cancellations of specific components of a package (such as one activity or one hotel night):
Generally Refundable:
Generally Non-Refundable:
In cases of force majeure (natural disasters, political unrest, pandemics, etc.), special cancellation terms may apply. Each case will be evaluated individually.
For cancellations due to medical emergencies, we may offer more flexible terms with proper documentation:
For international bookings affected by visa rejections:
Our refund process is designed to be as smooth and transparent as possible:
Expected Processing Times:
Payment Methods & Details:
GST Refunds: For cancellations where the base fare/cost is refundable, GST and other taxes will be refunded as per government regulations. For partial refunds, taxes are refunded proportionally. GST invoices for refunds will be issued as per regulations.
info@flynextescape.com
For all cancellation-related queries
Phone
+91 9971 155 005
Available 24/7 for cancellation support
Dedicated Support Desk Timings:
During peak travel seasons, response times may be longer than usual. We recommend using our online cancellation portal for faster processing.