Cookie Policy

Last Updated: April 28, 2025

Introduction

We use cookies to enhance your browsing experience. By continuing to use our website, you agree to our use of cookies as described in this policy.

These cookies help us understand how you interact with our website and help us improve your experience.

By continuing to browse or use our website, mobile site, or mobile app, you agree to our use of cookies and similar technologies as described in this Cookie Policy. If you do not wish to accept cookies in connection with your use of our website, you must disable cookies by adjusting your browser or device settings, and you may find that this affects your ability to use our website.

What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

"First-party" cookies are set by the website that you're visiting. "Third-party" cookies are set by a third party service provider on behalf of the website owner.

Cookies are not harmful and do not contain any personal information like your name, address, or payment details. They cannot install malware or viruses on your device.

Types of Cookies We Use

We use different types of cookies for various purposes:

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, secure areas access, and enable features you specifically request. Without these cookies, our website cannot work properly. These cookies do not gather information about you that could be used for marketing or remembering where you've been on the internet.

Examples include:

  • Session cookies that keep you logged in during your visit
  • Cookies that remember your privacy preferences
  • Cookies required to operate our shopping cart and checkout process
  • Cookies that help with site security and fraud detection

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Examples include:

  • Cookies that remember your preferences (like currency, language, or region)
  • Cookies that remember your search parameters
  • Cookies that remember travel preferences (such as seat type, meal preferences)
  • Cookies that provide live chat or customer support features

Performance/Analytics Cookies

These cookies collect information about how visitors use our website, including which pages visitors go to most often and if they receive error messages. They help us improve how our website works, understand what interests our users, and measure the effectiveness of our advertising.

Examples include:

  • Google Analytics cookies to track user engagement and usage patterns
  • Cookies that measure page load times and performance metrics
  • Cookies that help us understand which content is most popular
  • Cookies that help identify and resolve errors or issues on the site

Targeting/Advertising Cookies

These cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you. They are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of advertising campaigns.

Examples include:

  • Cookies used for retargeting, which show you destinations you've previously viewed
  • Cookies that build profiles of your interests to show relevant advertisements
  • Cookies used to track the effectiveness of our marketing emails and advertisements
  • Cookies from our advertising partners like Google Ads, Facebook, etc.

Social Media Cookies

These cookies are set by social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit.

Examples include:

  • Facebook sharing and "Like" buttons
  • X (formerly Twitter) sharing functionality
  • Instagram sharing functionality
  • LinkedIn sharing functionality

Duration of Cookies

Cookies can remain on your device for varying lengths of time depending on their purpose:

  • Session Cookies: These are temporary cookies that exist only during your website session. They are deleted from your device when you close your web browser.
  • Persistent Cookies: These remain on your device after you close your browser for a period specified in the cookie. They are activated each time you visit the website that created that particular cookie. These help us identify you as a unique visitor by storing a randomly generated number.

Third-Party Cookies

Some cookies on our website are set by us (first-party cookies), while others are set by third parties who are delivering services on our behalf. These third-party providers have their own privacy policies and may use the cookies for purposes beyond what we've described in this policy.

Third-parties whose cookies we use include:

  • Google (Analytics, Ads, Maps)
  • Facebook
  • X
  • Stripe/PayPal (payment processing)
  • Hotjar (UX improvement)
  • Cloudflare (security)
  • Other analytics and advertising providers

We recommend you read their privacy policies to understand how they use your information:

How We Use Information from Cookies

We use cookie information to:

  • Remember what destinations and travel options you've viewed so you don't have to re-enter your search preferences
  • Keep track of flights, hotels, and travel packages you've viewed so we can suggest similar or related options
  • Understand how you use our site to improve navigation, booking processes, and overall user experience
  • Maintain secure sessions and protect your data during booking transactions
  • Make our marketing more relevant to your interests and needs
  • Analyze which pages and features are most popular and how customers interact with our services
  • Provide personalized booking recommendations based on your travel history and preferences
  • Remember your currency and language preferences to make future visits more convenient
  • Keep you logged in to your account between sessions (if you choose the "remember me" option)
  • Enable special functions like live chat support

Managing Your Cookie Preferences

You can control cookies through your browser settings and other tools. Here's how:

Browser Settings

Most web browsers allow you to manage your cookie preferences. You can:

  • Delete all cookies from your browser
  • Block all cookies from being set
  • Allow only first-party cookies and block third-party cookies
  • Delete cookies when you close your browser

Here are links to instructions for managing cookies in common browsers:

Please note that restricting cookies may impact your experience on our website, and some features may not function properly.

Opting Out of Targeting/Advertising Cookies

You can opt out of targeted advertising through these services:

Our Cookie Consent Tool

When you first visit our website, a cookie banner will appear asking for your consent to set non-essential cookies. You can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your preferences by cookie category

You can change your choices at any time by clicking on the "Cookie Preferences" link in the footer of our website.

Do Not Track

Some browsers have a "Do Not Track" feature that allows you to tell websites that you do not want to have your online activities tracked. At this time, we do not respond to browser "Do Not Track" signals, but we do provide you the option to opt out of targeted advertising and customize your cookie preferences as described above.

Cookies and Children

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.

Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will become effective when we post the revised policy on this page with an updated "Last Updated" date. We encourage you to check this page periodically for any changes.

If we make material changes to this policy, we will notify you through a notice on our website or, where appropriate and feasible, by email.

Contact Information

If you have any questions about this Cookie Policy, please contact us at:

Email

privacy@flynextescape.com

For all privacy and cookie-related inquiries

Phone

+91 9971 155 005

Available Monday-Friday, 9:00 AM - 7:00 PM IST