Welcome to FlyNextEscape. By accessing or using our website, mobile site, mobile app, or any of our services, you agree to be bound by these Terms of Service. Please read these terms carefully before using our services.
These Terms of Service govern your relationship with FlyNextEscape and outline the rules and guidelines for using our travel services. By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.
By accessing and using our website, you agree to these "Terms and Conditions".
Definitions
For the purposes of these Terms of Service:
"Service" refers to the travel services provided by FlyNextEscape
"Website" refers to flynextescape.com and its associated mobile site and mobile app
"User," "you," and "your" refer to individuals accessing or using our Service
"We," "us," and "our" refer to FlyNextEscape
"Content" refers to all information and materials available on our Website
"Booking" refers to a confirmed travel arrangement made through our Service
Eligibility
To use our Service, you must:
Be at least 18 years of age
Have the legal capacity to enter into binding contracts
Provide accurate and complete information when making bookings
Have a valid payment method for making purchases
Comply with all applicable laws and regulations
We reserve the right to refuse service to anyone for any reason at any time.
Booking Terms
Making a Booking
All bookings are subject to availability and confirmation
Prices are subject to change without notice until booking is confirmed
You must provide accurate information for all travelers
Special requests are subject to availability and cannot be guaranteed
Some services may require additional documentation or identification
We may require verification of the credit/debit card used for booking by requesting additional documents
For certain promotional offers, special eligibility criteria may apply and must be met
Payment Terms
Full payment is required to confirm most bookings
Some bookings may require a deposit with remaining balance due before travel
Prices include all applicable taxes unless otherwise stated
Payment methods accepted include major credit cards and bank transfers
Additional fees may apply for certain payment methods
In case of payment failure, your booking will not be confirmed
For international transactions, currency conversion rates and foreign transaction fees may apply as per your bank's policies
Promotional vouchers and coupons are subject to specific terms mentioned at the time of issuance
Cancellation and Refunds
Cancellation policies vary by service type and provider
Refunds are subject to the cancellation policy of each service
Some services may be non-refundable
Processing fees may be deducted from refunds
Refund processing time varies by payment method
For flight bookings, cancellation and refund policies are subject to airline rules and fare conditions
Hotel cancellation policies vary by property and rate type, and may include non-refundable periods
Package tour cancellations may have different policies than individual service bookings
For promotional or discounted bookings, special cancellation restrictions may apply
Refund amount will be credited to the original mode of payment unless otherwise specified
In case of a no-show, the entire booking amount may be forfeited as per service provider policy
Pricing and Fare Rules
The prices listed on our Website are subject to the following conditions:
All prices shown are in Indian Rupees (INR) unless otherwise specified
Prices may change due to currency fluctuations, taxes, or service provider policy changes
Special promotional fares may have additional restrictions or conditions
Package prices are based on double occupancy unless otherwise stated
Prices do not include optional services such as seat selection, meals, baggage fees, or travel insurance unless specifically mentioned
Price differences due to fare changes between booking time and payment completion are to be borne by the customer
Weekend surcharges, peak season surcharges, or special event premiums may apply to certain dates
Service Provider Rules
FlyNextEscape acts as an intermediary between you and travel service providers. The following terms apply:
Airlines
Each airline has its own terms and conditions which will apply to your flight booking
Airlines may change schedules, cancel flights, delay departures, change aircraft types, or alter routes without prior notice
Check-in times, baggage allowances, and fare rules vary by airline and ticket type
Special assistance requirements must be communicated during booking and confirmed directly with the airline
Airline-imposed penalties for changes or cancellations may apply in addition to our service fees
Web check-in availability and procedures vary by airline
We are not responsible for any denied boarding due to passenger's failure to meet airline requirements or documentation
Hotels
Hotel check-in and check-out times are generally 2:00 PM and 12:00 PM respectively, but may vary by property
Early check-in or late check-out may incur additional charges
Hotel star ratings are based on local standards and amenities may vary
Room images shown are representative only and actual rooms may differ
Special requests such as bed preferences or room locations cannot be guaranteed
Some hotels may require a security deposit at check-in, typically payable by credit card or cash
Additional charges for facilities not included in the booking (mini-bar, spa, etc.) are to be settled directly with the hotel
Hotel policies regarding children and extra guests vary by property
Tour and Activity Providers
Tour itineraries may be subject to change due to weather conditions, local circumstances, or other factors
Tour operators may combine groups or change vehicles/guides when necessary
Minimum participant numbers may apply to certain tours, and tours may be canceled if these minimums are not met
Activity providers may require participants to sign liability waivers before participation
Age, height, weight, health, or other restrictions may apply to certain activities
Participants are responsible for arriving at the designated meeting point on time
No refunds will generally be provided for missed tours or activities due to passenger delay or no-show
Travel Documents and Requirements
It is your responsibility to ensure you have all necessary travel documents and meet all requirements for your trip:
Valid passport with sufficient validity period (typically 6 months beyond your return date)
Required visas and permits for all countries in your itinerary, including transit countries
Travel insurance (recommended)
Vaccination certificates and health requirements as mandated by destination countries
Proper identification for domestic travel
Travel documents for minors, including consent letters when traveling without both parents
Any other documentation required by destination countries, airlines, or immigration authorities
We are not responsible for any issues arising from missing or invalid travel documents. It is your responsibility to:
Verify all documentation requirements well in advance of travel
Ensure the accuracy of all names on bookings as they appear in travel documents
Allow sufficient time for visa processing if applicable
Comply with health and vaccination requirements
Confirm entry requirements, which may change without notice, especially during public health situations
Travel Insurance
While we strongly recommend purchasing comprehensive travel insurance, it is not included in our service unless specifically stated. Travel insurance should cover:
Trip cancellation and interruption
Emergency medical expenses and hospitalization
Medical evacuation and repatriation
Baggage loss, damage, or delay
Travel delays and missed connections
Personal liability and legal expenses
Coverage for adventure activities if applicable
COVID-19 or other pandemic-related coverage (check policy details)
Please note the following regarding travel insurance:
Insurance should be purchased as soon as you make your travel booking
Pre-existing medical conditions may require special coverage
Read and understand policy terms, conditions, exclusions, and claim procedures
Keep a copy of your policy information with you during travel
We are not responsible for any losses or expenses incurred due to lack of insurance coverage or coverage exclusions
Insurance products offered through our platform are provided by licensed third-party insurers
Limitation of Liability
FlyNextEscape acts as an intermediary between you and various travel service providers. Our liability is limited to:
The amount paid for the specific service in question
Direct damages arising from our negligence
Costs associated with booking errors made by us
We are not liable for:
Acts of nature, weather conditions, or force majeure events
Acts or omissions of third-party service providers
Changes to itineraries, schedules, or services by providers
Personal injury, illness, property damage, or death during travel
Loss of enjoyment or time due to travel disruptions
Consequential or indirect damages
Loss of profits or business interruption
Issues arising from incomplete or inaccurate information provided by you
Denial of entry, deportation, or other immigration issues
Travel disruptions due to political unrest, terrorism, or health emergencies
Losses covered or potentially covered by travel insurance
To the maximum extent permitted by law, our aggregate liability shall not exceed the amount paid by you for the booking. Some jurisdictions do not allow the limitation of liability for certain damages, so some of the above limitations may not apply to you.
Intellectual Property
All content on our Website, including but not limited to text, graphics, logos, images, and software, is the property of FlyNextEscape or its content suppliers and is protected by intellectual property laws.
You may not:
Copy or reproduce any content without permission
Use our trademarks or service marks without authorization
Modify or create derivative works of our content
Remove any copyright or proprietary notices
Use our content for commercial purposes without permission
User Conduct
When using our Service, you agree not to:
Violate any applicable laws or regulations
Impersonate any person or entity
Interfere with the proper functioning of our Website
Attempt to gain unauthorized access to our systems
Use our Service for any illegal or unauthorized purpose
Transmit any viruses or malicious code
Harass, abuse, or harm others
Submit false or misleading information
Use automated systems or software to extract data from our Website (scraping)
Make fraudulent bookings or reservations
Resell or transfer bookings made through our Service without authorization
Manipulate prices, availability, or other booking information
Use our Service to make speculative, false, or fraudulent reservations
Create multiple accounts for disruptive or abusive purposes
Engage in any activity that would constitute a criminal offense or give rise to civil liability
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel bookings at our sole discretion if we determine that a user has violated these terms of conduct.
Special Provisions
Foreign Exchange Transactions
For international bookings requiring foreign currency transactions:
All foreign exchange transactions are subject to applicable laws including the Foreign Exchange Management Act (FEMA)
We will collect and maintain all required documentation for these transactions
You may be required to provide additional information to comply with regulatory requirements
Conversion rates are determined by banking partners and may include service fees
Group Bookings
For bookings involving multiple travelers:
Special terms and conditions may apply to group bookings
Additional deposits or different payment schedules may be required
The person making the booking assumes responsibility for the entire group
Changes to group composition may result in price adjustments
Minimum numbers may apply to maintain group rates
Promotional Offers
For special deals, discounts, and promotional offers:
All promotions are subject to availability and may be withdrawn without notice
Specific terms, conditions, and eligibility requirements apply to each promotion
Promotional offers cannot be combined unless explicitly stated
Blackout dates may apply to certain promotions
We reserve the right to verify eligibility for promotional rates
Promotional codes must be applied at the time of booking and cannot be applied retroactively
Loyalty Program
For participants in our loyalty or rewards program:
Program membership is subject to separate terms and conditions
Points or rewards have no cash value and cannot be transferred unless specified
We reserve the right to modify or terminate the program at any time
Points expiration policies are detailed in program-specific terms
Account inactivity may result in expiration or cancellation of rewards
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our Website. Your continued use of our Service after any changes indicates your acceptance of the modified terms.
We will notify users of any material changes to these terms through appropriate channels, such as email or website notifications. It is your responsibility to review these Terms periodically for updates.
If you do not agree with the modified terms, you must stop using our Service. Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages of our Website or during the booking process.
Dispute Resolution
In the event of any dispute or claim arising out of or in connection with these Terms:
We encourage you to first contact our customer service department to attempt to resolve issues informally
Any formal dispute must be initiated within one year of the event giving rise to the claim
All disputes shall first be subject to mandatory mediation before a mutually agreed mediator
If mediation fails to resolve the dispute, it shall be submitted to binding arbitration in accordance with the Arbitration and Conciliation Act, 1996
The arbitration shall take place in New Delhi, India
The arbitration shall be conducted in English
The decision of the arbitrator shall be final and binding on both parties
Class action waiver: You agree that any proceedings to resolve or litigate any dispute will be conducted solely on an individual basis, and not as a class action, consolidated action, or representative action.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of India, without giving effect to any principles of conflicts of law. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.
If any provision of these Terms is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect.
These Terms constitute the entire agreement between you and FlyNextEscape regarding the use of our Service, superseding any prior agreements between you and FlyNextEscape.
Contact Information
If you have any questions about these Terms of Service, please contact us at: